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Delivering Happiness: A Path to Profits, Passion and Purpose

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Corporate culture meets personal happiness philosophy.

"Delivering Happiness" may resonate with you if you're drawn to stories about innovative business practices with a human touch. Tony Hsieh's journey is not just about making profits, it's about fostering a workplace where joy and productivity reinforce each other. With his focus on authentic customer experiences and an employee-led culture, this book is a captivating blueprint for entrepreneurial spirits seeking to blend success with positivity. If you care about leadership, culture, and personal growth in a business context, this is a must-read.

  • Goodreads Choice Award Nominee for Nonfiction (2010)
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
New

Delivering Happiness: A Path to Profits, Passion and Purpose

Regular price ₱440.55
Unit price
per
ISBN: 9780446585323
Authors: Tony Hsieh
Publisher: Business Plus
Date of Publication: 2010-09-01
Format: Paperback
Goodreads rating: 4.03
(rated by 75138 readers)

Description

In his first book, Tony Hsieh, the widely admired CEO of online shoe retailer Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand in hand. He starts with the 'Why' in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos 'Core Values' such as 'Deliver WOW through Service,' 'Create Fun and A Little Weirdness,' and 'Build a Positive Team and Family Spirit' and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as the philosophy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth to be their true form of marketing. He also explains why Zappos's main priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Hsieh explains how Zappos employees actually apply the Core Values to improving
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Corporate culture meets personal happiness philosophy.

"Delivering Happiness" may resonate with you if you're drawn to stories about innovative business practices with a human touch. Tony Hsieh's journey is not just about making profits, it's about fostering a workplace where joy and productivity reinforce each other. With his focus on authentic customer experiences and an employee-led culture, this book is a captivating blueprint for entrepreneurial spirits seeking to blend success with positivity. If you care about leadership, culture, and personal growth in a business context, this is a must-read.

  • Goodreads Choice Award Nominee for Nonfiction (2010)
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.