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212 Service: The 10 Rules for Creating a Service Culture

Regular price ₱589.05
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Service excellence distilled into ten simple rules.

If you're in search of a quick guide that can help transform your team's approach to customer service, "212 Service" is it. Mac Anderson has a knack for distilling complex concepts into bite-sized, easy-to-implement ideas. By spending just half an hour with this book, you and your team can learn fundamental rules that could make a genuine difference in creating a service culture that stands out.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
New

212 Service: The 10 Rules for Creating a Service Culture

Regular price ₱589.05
Unit price
per
ISBN: 9781608101276
Authors: Mac Anderson
Publisher: Simple Truths
Date of Publication: 2011-01-01
Format: Hardcover
Related Collections: Business, Personal Development
Goodreads rating: 4.0
(rated by 15 readers)

Description

Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service; however, our goal in this one is to keep it simple. 212º Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes.
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Similar Reads

Service excellence distilled into ten simple rules.

If you're in search of a quick guide that can help transform your team's approach to customer service, "212 Service" is it. Mac Anderson has a knack for distilling complex concepts into bite-sized, easy-to-implement ideas. By spending just half an hour with this book, you and your team can learn fundamental rules that could make a genuine difference in creating a service culture that stands out.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.