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Managing Front Office Operations

Regular price ₱440.55 ₱193.05 56% off
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Master front office management for hospitality

This book is a great resource for hospitality students and front office managers who want to learn about organizing, performing, and evaluating hotelfront office functions. It covers a wide range of technical aspects of front office management, including reservations, accounting, and human resources. Moreover, the book emphasizes that guest service is just as important as these technical skills. Overall, Managing Front Office Operations is a must-read for anyone working in the hospitality industry or studying hospitality management.

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Managing Front Office Operations

Regular price ₱440.55 ₱193.05 56% off
Unit price
per
ISBN: 9780866120616
Estimated First-hand Retail Price: ₱2,304.45
Date of Publication: 1991-01-01
Format: Hardcover
Related Collections: Business, Travel
Goodreads rating: 4.11
(rated by 54 readers)

Description

Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book concentrates on many technical aspects of front office management, it also emphasizes the importance of guest service. This sixth edition emphasizes automation and computer applications, and touches on issues facing the industry, such as the multicultural work force. Chapters have been added on housekeeping and security. Annotation © Book News, Inc., Portland, OR
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Master front office management for hospitality

This book is a great resource for hospitality students and front office managers who want to learn about organizing, performing, and evaluating hotelfront office functions. It covers a wide range of technical aspects of front office management, including reservations, accounting, and human resources. Moreover, the book emphasizes that guest service is just as important as these technical skills. Overall, Managing Front Office Operations is a must-read for anyone working in the hospitality industry or studying hospitality management.