The Customer Revolution: How to Thrive When Customers Are in Control
Regular price
- Unit price
- / per
Insight into customer-centric business survival.
If you're keen to understand the momentum shift in modern business where customer power reigns supreme, "The Customer Revolution" is an eye-opener. Patricia Seybold's detailed analysis, backed by global case studies, positions the book as a must-read for entrepreneurs and executives who aim to keep their businesses flexible and responsive to customer needs. It's as much a strategic guide as it is a prophetic look into the ever-evolving marketplace.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
The Customer Revolution: How to Thrive When Customers Are in Control
Regular price
- Unit price
- / per
ISBN: 9780712669856
Authors:
Patricia Seybold
Publisher: Random House Business Books
Date of Publication: 2002-04-04
Format: Paperback
Related Topics:
Management,
Technology,
Finance,
Society,
Sociology,
Business,
Leadership,
Productivity
Goodreads rating: 0.0
(rated by 0 readers)
Description
What should companies be doing now to keep themselves in the forefront? The Customer Revolution shows how the companies who will succeed will be the ones who design an organisation structure, develop a set of business models and have a product portfolio that can all be altered overnight based on customer behaviour, feedback and suggestions. Based on extensive research in Europe, America and Asia and covering detailed case studies of leading companies around the world (including Tesco and Hewlett Packard), The Customer Revolution shows you exactly how to win in your business.
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Find out more about our process here.
Quantity selected exceeds current stock
Adding product to your cart
Insight into customer-centric business survival.
If you're keen to understand the momentum shift in modern business where customer power reigns supreme, "The Customer Revolution" is an eye-opener. Patricia Seybold's detailed analysis, backed by global case studies, positions the book as a must-read for entrepreneurs and executives who aim to keep their businesses flexible and responsive to customer needs. It's as much a strategic guide as it is a prophetic look into the ever-evolving marketplace.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Similar Reads
Uncover books linked by topic and theme
Business Books
Laurence Haughton, Jason Jennings |
Portfolio
The High-Speed Company: Creating Urgency and Growth in a Nanosecond Culture
Regular price
₱500.00
₱300.00
40% off
- Unit price
- / per
Goodreads rating: 4.09
Regular price
₱500.00
₱300.00
40% off
- Unit price
- / per
85% off est. retail
If you're fascinated by the inner workings of dynamic companies that stay ahead of the curve, "The High-Speed Company" might just be the insight you've been seeking. Jennings taps into the practical side of agility, showing that the secret ingredient to lasting success is often the speed and willingness to adapt. Through relatable examples and actionable strategies, this book could serve as your blueprint in cultivating a more responsive and innovative company culture. It could resonate especially with current and aspiring business leaders looking for that extra competitive edge.
Sheryl Sandberg
|
Wh
Allen
Lean In: Women, Work, and the Will to Lead
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
Goodreads rating: 3.95
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
50% off est. retail
"Lean In" isn't just an enlightening read; it's a movement. If you ever felt hesitant to pursue a promotion or negotiate your salary, Sheryl Sandberg offers both the insight and the encouragement needed to take that step. It's a powerful nudge for women grappling with the challenges of ambition and leadership, underlined by personal anecdotes and hard data. After reading, you might just feel ready to conquer your workplace doubts and own your career path.
Sukhinder Singh Cassidy
|
October
11,
2022
Cassidy:Choose Possibility
Regular price
₱700.00
₱300.00
57% off
- Unit price
- / per
Goodreads rating: 3.94
Regular price
₱700.00
₱300.00
57% off
- Unit price
- / per
63% off est. retail
If you've ever felt paralyzed by career decisions or feared the repercussions of a wrong turn, "Cassidy: Choose Possibility" could be the beacon you need. Sukhinder Singh Cassidy shares her Silicon Valley experiences with candor to illustrate that success is really about embracing risk and learning from the missteps. Her insights could help you reframe your approach to professional choices, encouraging a more adventurous and resilient mindset in the face of uncertainty.
Suzy Welch
|
Simon
&
Schuster
10-10-10: 10 Minutes, 10 Months, 10 Years - A Life-Transforming Idea
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
Goodreads rating: 3.52
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
67% off est. retail
If the constant clutter of life choices is overwhelming, "10-10-10" could be the beacon you're looking for. Suzy Welch offers not just a catchy phrase but a methodology to untangle the immediate pressures from your long-term vision. Ideal for anyone at a crossroads, this book promises to help steer you towards decisions that align with your deepest values, whether you're a student, parent, or business leader. The blend of personal anecdotes and practical advice makes it a relatable and actionable guide.
Andrew Bryant
|
Self
Leadership
International
Pte
Ltd
Self Leadership - 12 Powerful Mindsets & Methods to Win in Life & Business
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
Goodreads rating: 3.84
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
44% off est. retail
Imagine feeling in charge of your destiny, both at work and in your personal life. Andrew Bryant's "Self Leadership" is like having a wise mentor guiding you through the process of self-discovery and empowerment. It’s for anyone wanting to take control, set effective goals, and lead a more fulfilling life. Whether you're an aspiring entrepreneur or simply on a personal growth journey, this book can be the compass you need to navigate the mountains and valleys with confidence.
Henry Cloud
|
Harper
Business
Boundaries for Leaders - Results, Relationships, and Being Ridiculously in Charge
₱700.00
- Unit price
- / per
Goodreads rating: 4.13
₱700.00
- Unit price
- / per
61% off est. retail
If you're stepping into a leadership role or looking to fine-tune your managerial skills, Henry Cloud's insights in "Boundaries for Leaders" could be key. It's not just about setting limits; it's about understanding how to foster a positive culture and achieve results. By diving into the neurological underpinnings of effective leadership, this book offers a unique blend of psychology and practical advice that can reshape how you manage teams and drive your organization forward. It's like having a leadership coach in book form, providing a clear path to a thriving, productive workplace.
Zeger Van Der Wal
|
Bloomsbury
Academic
The 21st Century Public Manager
Regular price
₱1,300.00
₱400.00
69% off
- Unit price
- / per
Goodreads rating: 4.31
Regular price
₱1,300.00
₱400.00
69% off
- Unit price
- / per
86% off est. retail
If you're steering through the nebulous terrain of public administration in our fast-changing world, this book is your compass. It doesn't just prepare you for the shifting sands of bureaucratic challenges; it equips you with the skills and mindset to thrive amidst them. Whether you're a veteran or new to the public domain, let this be your guide in molding a career that's both adaptable and impactful.
Ian Pribyl, Regina Pribyl |
L
Ventures
Llc
From Nothing - Everything You Need to Profit from Affiliate Marketing, Internet Marketing, Blogging, E-Commerce and More¿ Starting With
Regular price
₱400.00
₱200.00
50% off
- Unit price
- / per
Goodreads rating: 3.9
Regular price
₱400.00
₱200.00
50% off
- Unit price
- / per
Recommendation: This book is perfect for anyone looking to finally crack the code of making money online. Ian Pribyl breaks down the process step-by-step, making it easy for beginners or those who have been struggling for years. With a refreshing, no-nonsense approach, Pribyl's book is the trusted guide you've been searching for. Trust this ginger millennial and start your journey to online business success today!
Michael Moss
|
Random
House
Trade
Paperbacks
Salt, Sugar, Fat: How the Food Giants Hooked Us
Regular price
₱500.00
₱200.00
60% off
- Unit price
- / per
Goodreads rating: 4.0
Regular price
₱500.00
₱200.00
60% off
- Unit price
- / per
86% off est. retail
"Salt, Sugar, Fat" isn't just informative; it's revolutionary. This book dives deep into the controversial yet critical aspects of what we eat everyday and why we can't seem to stop. Imagine being able to decode the allure of your favorite snacks and empower yourself with the knowledge to make better choices. It's a chilling, revelatory read that reshapes the way you view your grocery cart and your health. If you've ever wondered why junk food is so irresistible, this book will provide eye-opening insights.
New
Warren Berger
|
Bloomsbury
Usa
A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas
₱700.00
- Unit price
- / per
Goodreads rating: 3.96
₱700.00
- Unit price
- / per
59% off est. retail
A More Beautiful Question is a must-read for anyone looking to change their perspective and find new solutions to old problems. With inspiring examples from successful companies like Google and Netflix, as well as everyday people, Warren Berger shows how the powerful tool of questioning can lead to breakthrough ideas and a more fulfilling life. Whether you're looking to adapt your career in a changing world or simply find more happiness, this book will help you approach life's challenges in a more creative and meaningful way.
Economics Books
New
Milton Friedman, Binyamin Appelbaum |
University
Of
Chicago
Press
Capitalism and Freedom
₱700.00
- Unit price
- / per
Goodreads rating: 3.9
₱700.00
- Unit price
- / per
50% off est. retail
If you're intrigued by the intersection of economics and politics, "Capitalism and Freedom" offers essential insights. Friedman, a Nobel laureate, eloquently argues for the virtues of competitive capitalism in safeguarding both economic success and personal liberty. It's a thought-provoking classic that speaks to our ongoing dialogue about the role of government and markets in our lives.
Michael Lewis
|
W.
W.
Norton
&
Company
Flash Boys: A Wall Street Revolt
₱800.00
- Unit price
- / per
Goodreads rating: 4.14
₱800.00
- Unit price
- / per
62% off est. retail
If you're drawn to the mechanics of financial markets and enjoy a good investigation, "Flash Boys" feels like a front-row ticket to a seismic shift in trading practices. Michael Lewis has a knack for making complex financial tales not only digestible but gripping. Let it unravel the intricacies of high-frequency trading for you, through a narrative that's as enlightening as it is compelling to those intrigued by the forces shaping our economy.
Michael Lewis
|
W.
W.
Norton
&
Company
Boomerang: Travels in the New Third World
₱700.00
- Unit price
- / per
Goodreads rating: 3.9
₱700.00
- Unit price
- / per
59% off est. retail
Boomerang explores the global financial crisis and how cheap credit affected society's behavior and economy, with a hilariously sad perspective. It is a good read for people interested in economics and global events, and for those who want a humorous take on a serious topic.
Li Tana, Nola Cooke |
Rowman
&
Littlefield
Publishers,
Inc.
Water Frontier: Commerce and the Chinese in the Lower Mekong Region, 1750-1880
Regular price
₱1,500.00
₱500.00
67% off
- Unit price
- / per
Goodreads rating: 4.67
Regular price
₱1,500.00
₱500.00
67% off
- Unit price
- / per
83% off est. retail
If you're intrigued by how trade shapes history, "Water Frontier" might just be your next page-turner. It offers a fresh perspective on Indochina's past, focusing on a time when economic networks transcended national boundaries. Particularly noteworthy is its illumination of the Chinese diaspora's pivotal role in regional trade, making it a compelling read for those interested in the intricate blend of commerce, culture, and migration.
Kai-Fu Lee, Rebecca A. Fannin |
Wiley
Startup Asia - Top Strategies for Cashing in on Asia's Innovation Boom
Regular price
₱600.00
₱400.00
33% off
- Unit price
- / per
Goodreads rating: 3.13
Regular price
₱600.00
₱400.00
33% off
- Unit price
- / per
78% off est. retail
If you're eyeing the vibrant tech landscapes of China and India, "Startup Asia" could be your compass. It's not just a collection of success stories but a detailed guide infused with strategies from the trailblazers themselves. This book is for you if you want to understand the distinct local models that are shaping Asia's innovation wave. It will inspire you with a fresh perspective on starting up in environments vastly different from the West.
Steven Johnson
|
Macmillan
Wonderland: How Play Made the Modern World
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
Goodreads rating: 3.84
Regular price
₱600.00
₱500.00
17% off
- Unit price
- / per
If you're fascinated by how seemingly trivial pursuits can revolutionize societies, "Wonderland" is a treasure chest for you. Steven Johnson masterfully bridges the gap between pastime pleasures and pivotal innovations, illustrating how our leisure activities catalyze profound technological advancements. Prepare for an entertaining journey through history, where joy is the unexpected hero of progress.
Dan Ariely
|
Harpercollins
The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
Goodreads rating: 4.03
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
71% off est. retail
If you've ever wondered why we sometimes make decisions that defy logic, Dan Ariely's "The Upside of Irrationality" might just offer you some fascinating insights. It's a book that takes a deep dive into our unpredictable behaviors and proves to be both enlightening and entertaining. Whether it's the quirks of the dating scene or the madness that sometimes prevails in the workplace, you'll find yourself nodding along, perhaps even finding comfort in understanding the chaos of humanity a little better.
Parag Khanna
|
Scribner
Move: The Forces Uprooting Us and Shaping Humanity's Destiny
₱1,100.00
- Unit price
- / per
Goodreads rating: 3.56
₱1,100.00
- Unit price
- / per
42% off est. retail
"Move" is a compelling read for anyone curious about the intersection of history, geography, and the socio-political forces driving human migration. Parag Khanna offers an insightful analysis on how past global events have influenced current trends, guiding you through a thought-provoking journey into humanity's future. If you're fascinated by how societies evolve and the role of migration in shaping our world, this book will provide a rich, data-driven perspective.
New
Jack Farchy, Javier Blas |
Random
House
Business
The World for Sale: Money, Power and the Traders Who Barter the Earth's Resources
₱2,300.00
- Unit price
- / per
Goodreads rating: 4.33
₱2,300.00
- Unit price
- / per
If you're someone with an interest in the often opaque world of commodity trading, "The World for Sale" will be an eye-opener. It reveals the complex and high-stakes environment where traders navigate politics, economics, and intricate market forces to shape our world's resource flow. The book could provide you with a new perspective on how power and money influence the availability of everything from oil to food.
Dan Ariely
|
Harper
Predictably Irrational: The Hidden Forces That Shape Our Decisions
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
Goodreads rating: 4.12
Regular price
₱500.00
₱400.00
20% off
- Unit price
- / per
60% off est. retail
"Predictably Irrational" is a captivating exploration into the counterintuitive corners of human decision-making. Dan Ariely provides a unique blend of insightful experiments and engaging examples, making this book a fascinating journey into understanding why we often trip over our own mental wiring when making choices. It's a read that not only illuminates the quirks of the human mind but also empowers us to make more deliberate and beneficial decisions in our daily lives.