Business Books

Dive into our Business books collection and discover essential reads on leadership, entrepreneurship, and management. Whether you're leading a start-up, steering a corporation, or just keen on understanding today's complex market dynamics, our business books section offers wisdom from celebrated authors like Malcolm Gladwell and Peter Drucker.

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The Total Money Makeover: A Proven Plan for Financial Fitness

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If managing money feels like a foreign language, let Dave Ramsey be your interpreter. "The Total Money Makeover" isn't just a handbook; it's a financial life preserver thrown into the choppy seas of economic uncertainty. With Ramsey's straightforward approach, you won't just learn; you'll apply simple steps to break bad habits, crush debt, and build a future that doesn’t scare you when you think about your bank account.
Unlimited Power: The New Science of Personal Achievement

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Recommendation: If you're looking to take control of your life, achieve your goals, and unlock your full potential, then Tony Robbins' "Unlimited Power" is the book for you. With his proven strategies and practical advice, Robbins will guide you step by step to tap into the power of your mind, gaining emotional and financial freedom, leadership skills, and the ability to influence others. Get ready to change your life and become the best version of yourself with this transformative guide.
The Naked Future: What Happens in a World That Anticipates Your Every Move?

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If you're drawn to understanding how technology might shape our future, "The Naked Future" is worth your time. It's a compelling dive into the possibilities of a predictive world. The insights on privacy, personal agency, and the influence of big data might just redefine your perception of tomorrow.
Who Says Elephants Can't Dance? - Thryft
Louis V. Gerstner Jr. | Harper Business

Who Says Elephants Can't Dance?

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Goodreads rating: 3.9

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In 1990, IBM had its most profitable year ever. By 1993, the computer industry had changed so rapidly the company was on its way to losing $16 billion and IBM was on a watch list for extinction -- victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent. Then Lou Gerstner was brought in to run IBM. Almost everyone watching the rapid demise of this American icon presumed Gerstner had joined IBM to preside over its continued dissolution into a confederation of autonomous business units. This strategy, well underway when he arrived, would have effectively eliminated the corporation that had invented many of the industry's most important technologies. Instead, Gerstner took hold of the company and demanded the managers work together to re-establish IBM's mission as a customer-focused provider of computing solutions. Moving ahead of his critics, Gerstner made the hold decision to keep the company together, slash prices on his core product to keep the company competitive, and almost defiantly announced, "The last thing IBM needs right now is a vision." Who Says Elephants Can't Dance? tells the story of IBM's competitive and cultural transformation. In his own words, Gerstner offers a blow-by-blow account of his arrival at the company and his campaign to rebuild the leadership team and give the workforce a renewed sense of purpose. In the process, Gerstner defined a strategy for the computing giant and remade the ossified culture bred by the company's own success. The first-hand story of an extraordinary turnaround, a unique case study in managing a crisis, and a thoughtful reflection on the computer industry and the principles of leadership, Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement. Taking readers deep into the world of IBM's CEO, Gerstner recounts the high-level meetings and explains the pressure-filled, no-turning-back decisions that had to be made. He also offers his hard-won conclusions about the essence of what makes a great company run. In the history of modern business, many companies have gone from being industry leaders to the verge of extinction. Through the heroic efforts of a new management team, some of those companies have even succeeded in resuscitating themselves and living on in the shadow of their former stature. But only one company has been at the pinnacle of an industry, fallen to near collapse, and then, beyond anyone's expectations, returned to set the agenda. That company is IBM. Lou Gerstener, Jr., served as chairman and chief executive officer of IBM from April 1993 to March 2002, when he retired as CEO. He remained chairman of the board through the end of 2002. Before joining IBM, Mr. Gerstner served for four years as chairman and CEO of RJR Nabisco, Inc. This was preceded by an eleven-year career at the American Express Company, where he was president of the parent company and chairman and CEO of its largest subsidiary. Prior to that, Mr. Gerstner was a director of the management consulting firm of McKinsey & Co., Inc. He received a bachelor's degree in engineering from Dartmouth College and an MBA from Harvard Business School.
In the Line of Fire: How to Handle Tough Questions When It Counts

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In the Line of Fire is recommended for individuals who want to learn how to handle tough questions, whether in presentations, interviews, or daily interactions. The author, Jerry Weissman, draws from his extensive experience in coaching executives to provide practical advice and strategies for responding confidently to challenging questions. What makes this book unique is its focus on the entire exchange between the questioner, the audience, and oneself, rather than just the answer. Readers will benefit from Weissman's examples and insights, which are applicable in various contexts and can help them avoid common pitfalls of defensive or evasive responses. Overall, this book is a must-read for anyone who wants to communicate effectively and build credibility in high-pressure situations.
The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs

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If you’re aiming to not only lead but also empower and elevate those around you, "The Discomfort Zone" can be your roadmap. Marcia Reynolds has crafted a method based on the open-mindedness that arises in discomfort, fostering development through incisive questions and neuroscience principles. It's perfect for leaders who want to catalyze growth through genuine breakthrough conversations, not just by giving instructions but by leading others to arrive at their own transformative insights.
Who Says Elephants Can't Dance? : How I Turned Around IBM

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If you admire stories of triumph over adversity, "Who Says Elephants Can't Dance?" could resonate with you. Louis V. Gerstner Jr. tells a tale of bold leadership and culture shift within a tech giant. It’s not just the story of a company, but an inspirational playbook for anyone looking to drive transformation in their field. His narrative provides a raw look into the challenges faced and the decisive actions that led to IBM's historic turnaround.
40 Chances: Finding Hope in a Hungry World
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"40 Chances" could resonate with you deeply if you're intrigued by real-world challenges and solutions. Howard G. Buffett offers a compelling narrative that blends personal experience with a committed vision. The stories in this book will likely inspire you with their mix of practical wisdom and humanitarian passion, especially if you're interested in sustainability or global issues.
Uplifting Service
Ron Kaufman | Evolve Publishing

Uplifting Service

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Goodreads rating: 3.89

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If creating a culture of exceptional service is your ambition, "Uplifting Service" could be your handbook. Ron Kaufman meticulously dissects the anatomy of service that delights, not just satisfies. He offers pragmatic tools, wrapped in engaging case studies, ensuring you can translate the wisdom into actionable steps. It's a compelling read whether you're revamping a business or aiming to inspire your team.
Money-Making Mom: How Every Woman Can Earn More and Make a Difference - Thryft
Crystal Paine | Thomas Nelson

Money-Making Mom: How Every Woman Can Earn More and Make a Difference

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Goodreads rating: 3.96

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Imagine stepping into a life where financial stress is a distant memory, where every dollar you earn fuels not just your bank balance but also your passions and the causes you believe in. "Money-Making Mom" by Crystal Paine isn't just a stepping stone towards financial liberation; it's a catalyst for personal triumph and making a meaningful impact. This read is for you if you're looking to blend purpose with your pursuit of financial independence.
The End of Food: The Coming Crisis in the World Food Industry
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If you're someone who thinks deeply about where your meals come from and what global trends predict for our food security, Paul Roberts' "The End of Food" will offer you a comprehensive, thought-provoking dive into the subject. It's dense with information, revealing not just problems, but also the interconnectivity of global food systems that make those problems challenging, yet fascinating. It could change the way you look at every bite.
No Rules Rules: Netflix and the Culture of Reinvention
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If you're intrigued by the inner workings of one of today's most dynamic companies, "No Rules Rules" will be a compelling read. Reed Hastings' unorthodox management principles provide rare insights into fostering creativity and innovation, making it fascinating for anyone interested in leadership, company culture, and the media industry's future. This isn't just about a company; it's about a mindset shift that challenges conventional business norms.
High Output Management
Andrew S. Grove | Vintage

High Output Management

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Goodreads rating: 4.3

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Recommendation: High Output Management is a must-read for aspiring entrepreneurs and business leaders seeking to create and maintain successful companies. With practical advice and observations, the book covers techniques for creating highly productive teams and demonstrating methods of motivation that lead to peak performance. Grove's experiences as CEO and employee number three at Intel make this book an essential resource for those looking to navigate real-life business scenarios.
Contemporary Strategy Analysis and Cases : Text and Cases - Thryft
Robert M. Grant | Wiley

Contemporary Strategy Analysis and Cases : Text and Cases

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Goodreads rating: 3.81

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This book is a clear and concise guide to understanding the fundamental concepts of strategy, with a focus on practical applications. The author uses real-world examples to illustrate the theory and emphasizes the importance of reconciling conflicting business objectives. The book is ideal for MBA students and advanced undergraduates looking to develop a comprehensive understanding of strategic management.
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
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This book could be a good read for anyone who feels stuck or fearful of change. "Who Moved My Cheese?" is a simple, yet powerful parable that uses a maze and characters searching for cheese as a metaphor for navigating life's obstacles and finding happiness. It provides unique insights on how to anticipate, adapt, and enjoy change, ultimately leading to less stress and more success. This quick read offers timeless wisdom that can empower you to embrace change and thrive in any situation.
The Job Is Easy, The People Are Not! - 10 Smart Skills to Become Better People
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If you've ever felt like handling projects is a breeze but managing people is the real challenge, "The Job Is Easy, The People Are Not!" could resonate with you. Prof. Loredana Padurean lays down practical wisdom for anyone looking to evolve in their professional relationships. The real-life insights from leaders across fields make this a practical guide to improving the soft skills often overlooked, yet critical for success in any workplace.
Make Every Second Count: Time Management Tips and Techniques for More Success with Less Stress - Thryft
Robert W. Bly | Rupa Publications India

Make Every Second Count: Time Management Tips and Techniques for More Success with Less Stress

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Goodreads rating: 3.15

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If you're feeling overwhelmed, "Make Every Second Count" might just be the remedy. Robert W. Bly isn't just telling you to work faster; he's offering a blueprint to rewire your approach to time. From decluttering your to-do list to integrating technology for efficiency, this book could give you back control of your time—and maybe even your peace of mind. It's for anyone looking to leave the office on time with a completed checklist.
It Happened In India - The Story Of Pantaloons, Big Bazar, Central And The Great Indian Consumer - Thryft
Kishore Biyani, Dipayan Baishya  | Rupa & Co.

It Happened In India - The Story Of Pantaloons, Big Bazar, Central And The Great Indian Consumer

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Goodreads rating: 3.65

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This book is a must-read for anyone interested in the retail business in India. Kishore Biyani's story of starting from a middle-class family and creating some of India's largest retail brands is inspiring. The book covers different aspects of retail, including branding, customer service, and innovation. Kishore's passion for capturing the Indian consumption market is evident throughout the book, making it an insightful read for anyone interested in entrepreneurship or business in India.
The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
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If keeping up with marketing’s digital revolution feels overwhelming, this book acts as your compass. It's ideal for entrepreneurs and marketers who want to speak directly to their customers without the hefty price tag of traditional marketing. David Meerman Scott, a seasoned marketing strategist, gives you a roadmap full of real-world examples, ensuring you stay current with the latest social media and content marketing trends. This is a must-read to craft impactful, cost-effective campaigns and harness the full potential of digital platforms.
The Off Switch: Leave on Time, Relax Your Mind But Still Get More Done
Mark Cropley | Virgin Books

The Off Switch: Leave on Time, Relax Your Mind But Still Get More Done

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Goodreads rating: 3.56

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If you're finding yourself constantly tethered to your job, "The Off Switch" might just be the remedy you're looking for. Professor Mark Cropley specializes in recovery from work, and in this book, he combines practical advice, engaging stories, and clinical evidence to help readers learn how to truly unwind and recharge. It promises not only peace of mind but also increased productivity – a combination that could transform your work-life balance.
War at Work - Thryft
Khoo Kheng-Hor | Pelanduk Publications (m) Sdn Bhd

War at Work

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Goodreads rating: 5.0

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This book would be a great read for managers and leaders looking to improve the effectiveness of their teams. The author takes the principles of Sun Tzu's "Art of War" and applies them to modern-day workplaces, providing practical examples and advice. The most unique feature of this book is its ability to help readers gain a new perspective on common workplace challenges, and to approach them with a strategic mindset. Recommended for anyone seeking to enhance their leadership skills.
The Ultimate Question : Driving Good Profits and True Growth - Thryft

The Ultimate Question : Driving Good Profits and True Growth

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Goodreads rating: 3.67

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"The Ultimate Question" is the perfect read for any CEO or growth-minded leader looking to understand the importance of measuring Net Promoter statistics and creating passionate advocates for their company. Using real-life examples, Reichheld provides practical and compelling insights on how to improve customer satisfaction and drive true growth. This book empowers leaders to harness the power of their customers and transform bad profits into lasting success.
Answering Tough Interview Questions For Dummies 2e UK - Thryft
Rob Yeung | For Dummies

Answering Tough Interview Questions For Dummies 2e UK

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Goodreads rating: 4.02

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Answering Tough Interview Questions For Dummies 2e UK could be a good read for job seekers at any level who want to excel in an interview. The book guides readers through a holistic approach to interviews, from making a good first impression to familiarizing oneself with tricky questions. Its unique feature is its emphasis on handling online presence and search results, which is becoming increasingly important. Users would find this book helpful in preparing for interviews and boosting their confidence.
Difficult Conversations: How to Discuss What Matters Most

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"Difficult Conversations" is a must-read because it goes beyond just giving advice—it digs deep into the anatomy of what makes conversations tough and offers a blueprint for handling them with grace. Whether it’s in your personal life or in the workplace, the knowledge distilled from years of research could transform your approach to challenging interactions. It's like having a personal coach for those moments that matter most, helping you to emerge more confident and with relationships intact.
The Encouraging the Heart Workbook : A Leader's Guide to Rewarding and Recognizing Others - Thryft
Barry Z. Posner, James M. Kouzes  | Pfeiffer

The Encouraging the Heart Workbook : A Leader's Guide to Rewarding and Recognizing Others

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Goodreads rating: 3.85

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This workbook is an excellent read for managers who want to build a positive work culture. It highlights the importance of recognition and appreciation in the workplace, and provides practical strategies to implement these ideas. The self-assessment is a valuable resource for leaders looking to identify their strengths and weaknesses in encouraging their team. Overall, the book emphasizes the power of uplifting employees, and the positive impact it can have on both individuals and the organization as a whole.
Li Ka Shing
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Kanyin | Kanyin Publications

Li Ka Shing

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Goodreads rating: 3.61

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If you're drawn to success stories brimming with practical wisdom, this book on Li Ka Shing is a must-read. It's not just the rags-to-riches tale that'll draw you in, but the strategies and ethos that made him Asia's business titan could potentially shape your own approach to success. Think of it as a blend of inspiration and a masterclass in entrepreneurship.
Drive: The Surprising Truth About What Motivates Us

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If you've ever questioned why incentives or punishments don't seem to work, "Drive" might just reshape your understanding of motivation. Daniel Pink takes a scientific dive into what truly propels us forward, making it a compelling read for anyone looking to inspire themselves or others—perfect if you're feeling stuck in a rut or looking to upend traditional workplace motivations.
Antifragile: Things That Gain from Disorder
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Nassim Nicholas Taleb | Penguin

Antifragile: Things That Gain from Disorder

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Goodreads rating: 4.1

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Dive into "Antifragile" if you're curious about how disorder can actually strengthen systems, be it in finance, biology, or your personal life. Taleb will challenge your views on vulnerability and control with riveting ideas that turn traditional wisdom on its head. Imagine finding a way to not just withstand the storms of life, but to dance in the rain and come out stronger. That's the allure of this book – it's a perspective shift waiting to happen.
Rich Dad's Before You Quit Your Job - 10 Real-life Lessons Every Entrepreneur Should Know about Building a Multimillion-dollar Business - Thryft

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This book is a must-read for aspiring entrepreneurs who are looking to transition from their jobs to start their own businesses. With firsthand accounts and real-life experiences, it offers invaluable lessons on building a multimillion-dollar business. Packed with practical advice and insights, it will guide you through the challenges and provide the motivation needed to succeed in the world of entrepreneurship.
The Informant
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Kurt Eichenwald | Portobello Books Ltd

The Informant

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Goodreads rating: 3.96

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If you're fascinated by the intricate webs of corporate fraud and the complexities of legal drama, "The Informant" is a compelling narrative that reads like a high-stakes thriller. Mark Whitacre's descent into the role of an informant—and subsequent twist as a double-crosser—provides an unusual glimpse into corporate corruption and the psychological play at its core. It's a true story with enough twists to keep any lover of suspense turning its pages.
Fast Food Nation: What the All-American Meal Is Doing to the World - Thryft
Eric Schlosser | Allen Lane The Penguin Press

Fast Food Nation: What the All-American Meal Is Doing to the World

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Goodreads rating: 3.75

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If you're someone who breezes through drive-thrus without a second thought, "Fast Food Nation" will stop you in your tracks. It's not just a deep dive into what you're eating, but a revelation of how the fast food industry has reshaped society, labor, and health in profound and unsettling ways. Imagine uncovering the secrets behind your cheeseburger—it's thought-provoking, it's urgent, and it might just change how you see your next meal.
HBR's 10 Must Reads on AI, Analytics, and the New Machine Age
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Staying ahead in your field means understanding the intersection of business and technology. This book puts the latest and most critical information about AI and machine learning at your fingertips. If you want to comprehend how these advancements are shaping the business landscape and get a leg up on adopting them, this collection of HBR articles is invaluable. It's curated knowledge that could shape your strategy and innovation.
Fish - Thryft
John Christensen, Stephen C. Lundin, Harry Paul  | Hyperion

Fish

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Goodreads rating: 3.93

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If your daily grind at work feels uninspiring, "Fish!" might just be the book you need. It's not just another business guide; it's a short and engaging parable that infuses joy and energy back into the job. You'll find yourself rethinking the way you approach your tasks and interactions with colleagues. The simplicity behind its message is what has propelled millions to rethink their work-life attitude. Give it a read and watch the mundane turn meaningful.
Blink: The Power of Thinking Without Thinking
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"Blink" resonates with those curious about the subconscious mechanics of decision-making. If you've ever wondered why gut feelings are sometimes more reliable than meticulous analysis, Malcolm Gladwell's eye-opening insights on 'thin-slicing' and intuitive judgment will fascinate you. It's compelling for anyone looking to understand the psychology behind split-second decisions in our complex world.
The Shifts and the Shocks: What We've Learned -- And Have Still to Learn -- From the Financial Crisis
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If you're someone who wants to understand the intricacies behind the 2008 financial crisis and look beyond the headlines, "The Shifts and the Shocks" by Martin Wolf offers a deep dive. Wolf doesn't just rehash what happened; he lays out the fundamental economic shifts that led to the crisis and challenges his readers to think about what we've learned since. It's a must-read if you're interested in the interplay between global economics and the financial systems that support it.
The Leadership Contract Field Guide: The Personal Roadmap to Becoming a Truly Accountable Leader - Thryft
Vince Molinaro | Wiley

The Leadership Contract Field Guide: The Personal Roadmap to Becoming a Truly Accountable Leader

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Goodreads rating: 4.4

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Recommendation: This book is essential for anyone seeking to become a truly accountable leader. It provides a practical roadmap, empowering you to turn ideas into action and make a real difference in your organization. With insightful case studies and research-backed strategies, it offers valuable perspectives on accountability and helps you unleash your leadership potential. Get ready to inspire, motivate, and empower your team to achieve their full potential with each and every interaction.
Rich Dad, Poor Dad: What the Rich Teach Their Kids About Money -- That the Poor and Middle Class Do Not!

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Recommendation: - This book is a game-changer for anyone seeking financial independence. By challenging conventional wisdom and providing practical advice, Robert T. Kiyosaki teaches readers how to think differently about money. Unveiling the secrets that the rich use to build wealth, he emphasizes the importance of financial education and offers a roadmap for achieving financial success. If you're ready to break free from the limitations of traditional thinking and unlock your true financial potential, this book is a must-read.
The Princessa: Machiavelli for Women
Harriet Rubin | Random House Publishing Group

The Princessa: Machiavelli for Women

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Goodreads rating: 3.47

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If you're navigating challenging terrains in male-dominated environments, "The Princessa" could be your clandestine roadmap. It reinterprets Machiavelli’s cunning with a feminine twist, championing your inherent abilities. It celebrates women's passion, intuition, and sensitivity, translating them into a form of power and strategy in both personal and professional spheres. Harriet Rubin's message is clear: embrace and wield your differences as a woman, and you'll command life itself.
Beyond Great - Nine Strategies For Thriving In An Era Of Social Tension, Economic Nationalism, And Technological Revolution - Thryft

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This book is a must-read for individuals and businesses navigating the complexities of our rapidly changing world. Beyond Great provides nine essential strategies that will help you thrive in the face of economic nationalism, technological revolution, and social tension. Through real-life examples and practical insights, the authors present a comprehensive framework for building a high-performing, adaptable, and socially responsible global company. Get ready to become a shapeshifter and embrace the new rules of success in this era of constant transformation.
Doing the Right Things Right					How the Effective Executive Spends Time - Thryft
William A. Cohen, Laura Stack  | Berrett-koehler Publishers

Doing the Right Things Right How the Effective Executive Spends Time

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Goodreads rating: 3.67

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If you’re leading a team or steering a company, Laura Stack’s insights could streamline your approach to management. She offers clear, actionable practices drawing from Peter Drucker's wisdom, refreshed for today's fast-moving world. By focusing on both effectiveness and efficiency, this book could help you cut through the noise and prioritize what truly matters for your organization's success.
Going Public: My Adventures Inside the SEC and How to Prevent the Next Devastating Crisis

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If the financial sector intrigues you, "Going Public" by Norm Champ pulls back the curtain on the Securities and Exchange Commission during turbulent times. Champ's unique perspective as both an industry insider and a reform-minded SEC Director offers rare insights. His hands-on experience with policy, economics, and the inner mechanics of financial regulation makes this book an essential read for anyone invested in the future of our financial systems and their stability.
Makers: The New Industrial Revolution
Chris Anderson | Crown

Makers: The New Industrial Revolution

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Goodreads rating: 3.89

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If you're fascinated by the transformational power of technology, "Makers" will captivate you. Chris Anderson reveals how the ubiquity of 3D printing and the openness of design might just spell a new chapter for global manufacturing. Diving into this book feels like stepping onto the forefront of a revolution, one where creativity and ingenuity converge to redefine what we think of as making.
The Rules of People: A Personal Code for Getting the Best from Everyone
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Reasons to read: - This book offers a unique set of rules that can help you navigate and master the art of human interactions. - It provides practical advice on understanding, communicating, and building better relationships with people in all areas of your life. - The author's insights and strategies can empower you to improve your personal and professional relationships, ultimately leading to a more fulfilled and successful life.
Hot Commodities : How Anyone Can Invest Profitably in the World's Best Market - Thryft
Jim Rogers | Random House Trade Paperbacks

Hot Commodities : How Anyone Can Invest Profitably in the World's Best Market

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Goodreads rating: 3.76

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If you're feeling bewildered by the stock market's ups and downs, 'Hot Commodities' may feel like a breath of fresh, profitable air. Jim Rogers, a seasoned investor, breaks down commodities investment into understandable chunks. By focusing on everyday essentials like sugar or oil, he suggests a practical investment route away from the traditional stocks and bonds, making it an insightful read for anyone looking to diversify their portfolio with commodities that thread through daily life.
Black Box Thinking: The Surprising Truth About Success
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Matthew Syed | John Murray

Black Box Thinking: The Surprising Truth About Success

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Goodreads rating: 4.29

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If you've ever been afraid of making mistakes, "Black Box Thinking" could change your perspective. Matthew Syed has crafted a compelling narrative that weaves together stories from different disciplines to show how failure, when approached correctly, can be an invaluable teacher. This book might just transform your understanding of success and inspire you to adopt a more resilient and growth-focused mindset.
The Undercover Economist
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Tim Harford | Abacus

The Undercover Economist

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Goodreads rating: 3.81

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In stock: Well Read

Recommendation: - This book is a must-read for anyone curious about how the economy works. Tim Harford provides a fresh perspective on familiar situations, showcasing the hidden forces that shape our daily lives. From the secret economics of coffee to the truth behind immigration, "The Undercover Economist" will leave you with a newfound understanding of the world around you.
The Joe Biden Way - How to Become a Bold and Empathic Leader
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In stock: Like New

For those intrigued by political leadership, "The Joe Biden Way" offers an intimate look at what makes an influential figure tick. It's a deep dive into the intersection of empathy and determination, presenting Biden's approach as a blueprint for your own leadership journey. Whether you're seeking inspiration or a fresh leadership perspective, this book could be your guide.
Uplifting Service
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Ron Kaufman | Evolve Publishing

Uplifting Service

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Goodreads rating: 3.89

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In stock: Very Good

Imagine being that customer who leaves a store feeling heard, helped, and happy—that's the kind of service experience Uplifting Service aims to make universal. Ron Kaufman lays out practical and proven methods to elevate the way businesses handle service at every level, promising an inspiring read for anyone interested in turning every customer interaction into a positive, brand-building moment. If you're looking to transform not just your service strategy but the culture of your business, this could be the playbook you need.
The Trusted Advisor
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This book is an essential read for anyone who desires to build trust-based relationships with clients and colleagues. It offers a practical approach towards cultivating and maintaining trusting relationships in a corporate setting. Maister offers illuminating examples and detailed analysis that will inspire readers to put his advice into practice. The most distinctive feature of this book is its hands-on approach, making it an excellent recommendation for anyone who wants to develop or improve their ability to build trust.
The Membership Economy: Find Your Superusers, Master the Forever Transaction, and Build Recurring Revenue

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If you're intrigued by the idea of turning one-time purchasers into committed members, Baxter's book is for you. It's not just theory; it's a practical guide full of strategies used by successful companies. Especially if you run a business or are interested in the economics of membership models, reading this could be the game-changer you need to boost your recurring revenue and create lasting relationships with your customers.

Empower Your Mind and Career

Thryft’s Business collection opens a world of strategic insights and innovative ideas. Here, you can find books that cater to aspiring entrepreneurs, seasoned leaders, and anyone eager to craft a future in the world of commerce and industry. From innovative practices to motivational stories, each book offers valuable lessons. Get ready to be inspired and enhance your professional journey.